Mail Service

The Watt Plaza mailroom is located in the 1875 Century Park East (CPE) loading dock. The 1875 CPE loading dock entrance is accessible from the Lobby Level and located near the Lobby Restrooms. The mailroom is open 24 hours a day and is under 24 hour video surveillance. The mailroom may close for short periods when mail is delivered and the postal worker is filling mailboxes. Please note the telephone located inside the mailroom should only be used by the mail carrier and is not for tenant use.

Incoming Mail:

Mail is deposited into designated mailboxes in the mailroom by the United States Postal Service (USPS). Your mailbox is assigned and allocated prior to your move-in date. The location of your mailbox is communicated directly to the USPS via configuration sheets that are maintained by the Building Management Office. Large boxes have been designated for oversized packages, up to a certain size, that will not fit into your mailbox. If large parcels do not fit into the large boxes, the postal worker will contact the number provided on the Watt Plaza Tenant Roster to advise the tenant of a large parcel pick-up via the mailroom telephone. All tenants are encouraged to send a staff member to the mailroom as soon as you receive the call to avoid the large parcel from being returned to the Pruess Station; the actual estimated time in which you have to retrieve the parcel from the time the call is placed to you is approximately 30 minutes. If you are unable to retrieve the large package during that time, the mail carrier will leave a notice in your mailbox advising you of a large parcel attempted delivery. The large parcel will be brought back to the Pruess Station that same day and will remain there for (10) business days for your pick-up.

Outgoing Mail:

Small envelopes can be deposited into the vertical mail chute provided in the corridor of each floor. To prevent blockage, please refrain from dropping oversized envelopes into the mail chute. Oversized envelopes or large bundled mailings should be taken to the designated Outgoing Mail area denoted by a sign located in the 1875 CPE loading dock adjacent to the mailroom. There you will find a blue USPS outgoing mail bin in which to deposit your packages or large mailings. Currently, outgoing mail is collected by USPS at approximately 4:00 p.m., and 5:00 p.m. Monday through Friday excluding federal holidays and approximately 11:00 a.m. on Saturdays. Please keep in mind that the pick-up times may change from time to time and that the mail chutes are the domain of the United States Postal Service.

Notice: Please note that mail deposited inside "Outgoing" mail slots located inside the mailroom are only retrieved once daily by the mail carrier who sorts and deposits mail into mailboxes. This usually occurs in the middle of the business day. Therefore, if you have outgoing mail to send later in the afternoon it is highly recommended that you utilize the blue USPS outgoing mail bin or the vertical mail chute.

Moving "In" or "Out" of Watt Plaza?

Please set-up your change of address and mail forwarding with the United States Postal Service.

Certified Mail:

When an item is sent "Certified Mail" via USPS an advisory notice will be left in the recipient's mailbox notifying them of the package. The notice will indicate explain that the recipient may either report to the local post office branch to retrieve the item (address is printed on the notice), or call a phone number (also printed on the notice) and ask that it be re-delivered the following day. If the re-delivery option is selected, the recipient will need to sign the notice and leave it in their mailbox. When the carrier arrives the next day, the carrier will leave the item in the mailbox and remove the signed notice.

To whom do I report a clogged Mail Chute?:

Please contact the Building Management Office at (310) 789-2179.

Drop Boxes are located inside the mailroom for the following vendors:

FEDEX
800-GOFEDEX
OVERNITE EXPRESS
800-683-7648 (OVERNITE)

Stamps:

Tenants and visitors may purchase United States Postal Service stamps at Trimana Express located on the Plaza Level of off the retail corridor.
Note: Building Management cannot ensure the safety or accept responsibility of mail in bins or boxes left in the 1875 CPE loading dock. The United States Postal Service has no obligation to pick up mail not dropped into designated boxes.

Mailbox Access:

The Building Engineers time must be allocated to ongoing maintenance in order to appropriately maintain our building systems for the comfort and security of our tenants. Building Management has instituted a $33.00 fee charged to those tenants who do not have their mailbox key and require Building Engineers to open their mailboxes. Please note that this fee will not apply in situations where a tenant has a mailbox key - but require the assistance of a Building Engineer - for example when experiencing difficulty with the mailbox locking mechanism.

As a reminder, Building Management has purchased a maximum of 3 keys per box in accordance with postal regulations. In the event that your key is lost, another key may be purchased at a cost of $10.00. Once all three keys in stock have been issued a new lock will need to be installed. The new lock would need to be purchased at a cost of $30.00. Please keep your mailbox keys in a safe and convenient place as to avoid additional assistance from Building Engineers and incurring additional costs.

Building Management has been working closely with the Los Angeles Postmaster and the Century City Chamber of Commerce regarding ongoing tenant mail issues in order to help improve the level of service our tenants receive. The Building Management Office should be notified of any problems and will attempt to assist, but are not responsible for lost, stolen, or damaged mail. We encourage you to contact USPS via email or phone with questions or to report concerns; please note the pertinent contact information below:

Century City USPS Office

Pruess Station
U.S. Post Office
1270 S. Alfred St.
Los Angeles, CA 90035

323-655-2853
323-655-1812

Henrietta T. Mcguffie
Preuss Station Manager
1270 S. Alfred St.
Los Angeles, CA 90034
Henrietta.T.Mcguffie@usps.gov

Una Person-Hodges
Manager, Customer Service Operations
Una.A.Person@usps.gov
323-321-8179

Joe Zapata
Postmaster, Los Angeles
Joe.G.Zapata@usps.gov
323-586-1201

Dennis Powels
Growth Coordinator, Los Angeles District
Dennis.A.Powels@usps.gov
323-480-2457

Phillip Chan
Customer Relations Coordinator
Phillip.D.Chan@usps.gov
323-586-3723

Angie Espinoza
Manager, Address Management Systems
7001 S Central Ave. Rm. 372
Los Angeles, CA 90052
angelica.espinoza@usps.gov

Liliana Hernandez
Address Management Systems
7001 S Central Ave. Rm. 372
Los Angeles, CA 90052
Liliana.G.Hernandez@usps.gov

WATT PLAZA
1875 Century Park East, Suite 1110 Los Angeles, CA 90067
Telephone: 310-789-2179
Facsimile: 310-203-0225